Privacy Policy

Introduction

At TrackKaro, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our shipment tracking platform.

Information We Collect

  • Account Information: Name, email address, phone number, and business details provided during registration.
  • Tracking Data: Shipment tracking numbers, courier information, and delivery statuses processed through our platform.
  • Usage Data: Pages visited, features used, and API calls made to improve our services.
  • Technical Data: IP address, browser type, and device information for security and performance.

How We Use Your Information

  • To provide and maintain our shipment tracking services.
  • To process billing and manage your subscription.
  • To send important service updates and notifications.
  • To improve our platform and develop new features.
  • To prevent fraud and ensure platform security.

Data Sharing

We do not sell your personal data. We share information only with courier APIs to retrieve tracking updates, payment processors to handle transactions, and as required by law.

Data Retention

We retain your data for as long as your account is active. Tracking history is automatically purged based on the retention period configured by the platform administrator. You may request deletion of your account and data at any time.

Your Rights

You have the right to access, correct, or delete your personal data. Contact us at the email provided on our contact page to exercise these rights.

Changes to This Policy

We may update this policy from time to time. Continued use of the platform after changes constitutes acceptance of the updated policy.