Refund Eligibility

We want you to be satisfied with TrackKaro. Refunds are handled on a case-by-case basis under the following guidelines:

Prepaid Plans

Within 7 days of purchase: Full refund if fewer than 10% of purchased trackings have been used.
After 7 days: Pro-rata refund for unused tracking quota may be issued at our discretion.
No refund: If more than 50% of the tracking quota has been consumed.

Postpaid Plans

Postpaid charges are based on actual usage and are generally non-refundable.
Billing disputes must be raised within 15 days of the invoice date.
Verified billing errors will be credited to your account or refunded.

How to Request a Refund

To request a refund, contact us through our contact page or email with your account details and reason for the refund. We aim to process all refund requests within 5-7 business days.

Refund Method

Refunds will be issued to the original payment method. Bank transfer refunds may take 5-10 business days to reflect in your account. JazzCash and EasyPaisa refunds are typically processed within 2-3 business days.

Non-Refundable Items

Setup fees or one-time configuration charges (if applicable).
Services already fully consumed.
Accounts terminated due to violation of our Terms of Service.

Changes to This Policy

We may update this refund policy from time to time. The policy in effect at the time of your purchase will apply to that transaction.

Refund Policy